The commitments behind our care

We listen to children and young people and encourage them to be involved in every aspect of their care planning.

We respect and promote difference, challenge oppressive and discriminatory attitudes, and support young people to participate in a diverse, changing society.

Each young person has a dedicated key worker who takes an added interest in their care and their progress.

A robust education programme tailored to individual needs, including access support for British Sign Language and community languages.

A care plan they help complete, with clear, manageable targets reflecting the local authority care plan.

Our management team supports the staff team through ongoing training, supervision and appraisal — so care is always improving.

Wellbeing and health needs are properly met and monitored, with empathy for the barriers faced by minority ethnic communities.

Community engagement through cultural, religious and local activities that build identity, belonging and confidence.

Medical and health care needs are effectively provided for in conjunction with the relevant health professionals.

Clear structures and boundaries that are responsive and well led, promoting acceptable behaviour through individual incentives and goals.